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From Use Case To User Journey

Make Sure You Know What Your System Should Do

Steven Curtis
3 min readMay 14, 2023
Photo by Andrej Lišakov on Unsplash

Prerequisites:

Terminology

Use Case: A methodology used in system analysis to identify, classify and organise system requirements

Use Case Scenario: Represents the actions that are required to to enable, or abandon a goal

UML: Unified Modelling Language, which is a way to represent the design of a system

The High-Level

What is a Use Case?

Business Analysts require a way to communicate how a system should behave when running (possibly as part of a wider system or process). It is the interaction between the user and system which is crucial, and the output of the investigation for this relationship is the Use Case which captures the necessary detail.

The Use Case is a technical document that can be shared with different stakeholders in the team, and capture the ideal flow as well as exceptions, alternatives and edge cases.

Since a Use Case is a written document it is useful for the entire technical team, and it is certainly useful to understand the UX…

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